The problem nobody mentions
Your landlord’s heating obligation isn’t a favour - it’s the law. Yet every winter, thousands of tenants sit in 14°C flats, piling on jumpers and assuming this is “just how renting works.” Meanwhile, they’re paying full rent for substandard conditions and watching their energy bills soar as they try to compensate for inadequate heating systems.
The temperature threshold that matters
Many tenants think heating obligations are vague. They aren’t. While details vary by region, one standard remains consistent: landlords must provide heating capable of maintaining safe, comfortable temperatures - typically 18–21°C in living areas.
That does not mean:
- A radiator that “sort of” works
- Heating that only functions on mild days
- Systems that require you to use expensive portable heaters to stay warm
If your home cannot reach or maintain safe temperatures with reasonable use, that is not your responsibility to fix - it is a landlord maintenance issue.
The repair timeline nobody enforces (but should)
No heating in winter is an emergency repair, not a “we’ll get to it next week” situation. Most local authorities expect urgent response within 24 hours.
When your heating fails:
- Document the temperature (photos, screenshots, or readings)
- Take photos of radiators, boilers, or issues
- Report the problem immediately in writing (email or text is valid)
- Follow up within 24 hours if you receive no response
This isn’t being confrontational - it’s protecting yourself if the issue escalates.
Expenses going higher than expected
You shouldn’t be spending £40 a month running portable heaters because your main heating system can’t cope. Cold radiator tops due to trapped air? That forces your system to work up to 30% harder. Drafts from deteriorated window seals? That’s your heat escaping - and your money.
These are not “old building quirks.” They are maintenance failings that directly impact your living costs. Report them in writing with photos.
What constitutes uninhabitable
Damp is not cosmetic. Persistent condensation is not “just winter.” Visible mould is a health hazard linked to respiratory illness, allergies, and asthma. These issues often come from inadequate heating or ventilation - both landlord responsibilities.
Don’t accept advice to “just wipe it down.” Proper investigation and repair are required.
When to escalate
if your landlord does not respond or delays repairs:
- Contact your local housing authority for inspection or enforcement
- Learn whether “repair-and-deduct” applies in your area
- Keep documentation of health impacts if relevant
- Know your retaliation protections - landlords cannot legally penalise you for requesting essential repairs
Your rights matter
The documentation isn’t aggression - it’s clarity. A landlord’s obligations are not favours, and warm, habitable housing is not optional. Safe heating is a legal requirement for any paying tenant.
Know your rights this winter - get expert advice today.
